Contact us
8am - 8pm, 7 days a week
Our customer contact team loves a challenge, in fact they’re so good at helping with your queries that they’ve won awards for their service. If you need to get in touch, you’ll discover a warm, helpful bunch, just as you’d expect from Atom.
How to get in touch
Need help with your account?
Contact our Customer Support team via the Chat option in your app (Menu > Help & Support > Live chat)
or phone them on 0333 399 0050.
Got a general question?
Get in touch with our Customer Support team by:
- Email: customersupport@atombank.co.uk*
- Phone: 0333 399 0050
- Chat: in-app (Menu > Help & Support > Live chat)
* Please note: We can’t answer account related queries via email.
For general non-customer enquiries, email us at enquiries@atombank.co.uk. We can respond much more efficiently via email, but if you really need to talk to someone you can phone us on 0191 5949400.
Want to send us something nice?
You can reach us by snail mail at the following address:
Atom bank,
PO Box 105,
Blyth,
NE24 9DU
Making a complaint
If you want to make a complaint, head to our complaints section to find out all the necessary contact details and how we’ll work to resolve the problem.