For intermediaries only:Our processing team has a high volume of documents to process this week so we may be busier than usual. Please bear with us for a few days.

Contact us

Prefer to speak to us? Call us on 0333 399 0050 for customer enquiries.

For all other enquiries, email us at

Prefer to use Twitter? Send us a Tweet @Atomhelp

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PO Box 105,
NE24 9DU

Making a complaint

If you want to make a complaint, head to our complaints section to find out all the necessary contact details and how we’ll work to resolve the problem.