For intermediaries only:Our processing team has a high volume of documents to process this week so we may be busier than usual. Please bear with us for a few days.

Contact us


If you’re a customer, you can contact our Customer Support team via email at customersupport@atombank.co.uk, or by phoning 0333 399 0050. Alternatively, you can use the ‘chat’ function in your app or tweet us at @AtomHelp.

For general non-customer enquiries, email us at enquiries@atombank.co.uk. We can respond much more efficiently via email, but if you really need to talk to someone you can phone us on 0191 5949400.

Prefer to use Twitter? Send us a Tweet @Atomhelp

A Photo of Rivergreen

Want to send us something nice?

Atom bank
PO Box 105,
Blyth,
NE24 9DU

Making a complaint

If you want to make a complaint, head to our complaints section to find out all the necessary contact details and how we’ll work to resolve the problem.