Frequently Asked Questions

We’re a very open bank, so whenever you ask us a question we’ll try our best to answer it (ideally it’ll be about banking though). Simply browse the FAQ topics below to find your answer, and if it’s not listed here, get in touch.

A woman with pencil between mouth and nose

All about Atom

Opening an account

Managing your account

The app


Money worries


Business Banking

Instant Saver

Fixed Saver