Atom arrives in Newcastle, bringing 600 jobs and creating an additional 30 new roles

• Atom bank has now fully relocated from Durham to the historic Pattern Shop in Newcastle.
• The move supports business growth, innovation and the bank’s hybrid working policy
• Atom is hiring for almost 30 new roles across a variety of expertise.

Atom bank has announced the official opening of its new headquarters in Newcastle.

The move from its previous home in Durham to the historic Pattern Shop marks a new era for the digital bank and its near 600 employees, reinforcing its commitment to the North East and creating significant opportunities for local talent, including almost 30 open job vacancies across a mix of expertise.

The relocation is a strategic step that aligns with Atom’s rapid growth and future vision. The new office, a multi-million-pound investment, will serve as a hub for innovation and collaboration, supporting Atom’s unique four-day working week model and its mission to redefine modern banking.

The move also signals Atom’s dedication to the region, as the digital bank continues to support local initiatives and educational partnerships through its Early Careers Programme. The programme is focused on enhancing social mobility and access to opportunities in the North East. It includes the Atom Futures Fund, which provides financial support to students from low-income backgrounds and those in care, helping them with university applications and transitions, and two AMI Women in Technology Scholarships with Durham University. Additionally, Atom offers a Graduate Scheme, with roles across departments including finance, technology and the wider business to develop future leaders within the company.

Providing opportunities for local talent

To support its continued growth, Atom is actively recruiting for almost 30 new roles across a variety of departments. The new jobs range from technical positions in engineering and data to roles in operations, including 14 customer support openings. These opportunities bring a significant boost to the local economy and provide a chance for job hunters in the region to join one of the UK’s most innovative and highly-rated financial technology companies.

A state of the art hub steeped in history

The choice of the Pattern Shop is deeply symbolic. Built in the 1880s, the Grade II listed building was once a crucial part of the world-famous Robert Stephenson & Co. works, a pioneer of the industrial revolution. It was here that Robert Stephenson and his team designed and built steam locomotives, forever changing the global landscape. Much like Stephenson’s work a century ago, Atom is now at the forefront of a new revolution—the digital banking revolution. The building has been thoughtfully restored into a sustainable, low-carbon office space, perfectly blending its rich industrial heritage with Atom’s forward-thinking, tech-driven ethos, providing an inspiring and collaborative environment for its people.

Mark Mullen, CEO of Atom bank, said: “Our move to the Pattern Shop isn’t just a change of address; it’s a bold statement about our future and our belief in the North East. We’re investing in a space that celebrates our region’s industrial past while providing a modern, flexible, and inspiring home for our people. This new chapter will help us attract top talent and continue to challenge the status quo, proving that a truly innovative and profitable business can thrive right here in the North East.”

Cllr Karen Kilgour, Leader of Newcastle City Council, said: “The announcement of Atom Bank’s arrival to the lovingly restored Pattern Shop was hugely welcome news and it’s fantastic to see their move is now coming to fruition.

“This is hundreds of well-paying jobs being brought right into the heart of our city, on a site steeped in history and heritage with an exciting new chapter ahead of it.

“It’s brilliant to see a company rooted to the North East thriving with its expansion into Newcastle, bringing jobs, growth and opportunity to our city and our communities.”

ENDS

Notes to editors

For Atom bank: Jen Shepherd, jen.shepherd@atombank.co.uk

About Atom bank

Atom bank is one of the UK’s highest rated banks on Trustpilot, on a mission to make the experience of borrowing and saving faster, simpler and better value than anyone else.

The bank launched operations in April 2016 as the UK’s first app based bank, and offers award-winning mortgages and savings through its app, alongside secured business lending for small and medium-sized enterprises.

Based in the North East of England with a team of over 550 people, Atom is here to ​​change banking for the good, for the better, and for everyone. This means focusing on customers’ needs, delivering better value than the incumbents, providing an exceptional app-based experience and offering award-winning customer support via phone, chat, email and social channels. The bank has some of the best customer service credentials in the UK, having achieved 5-star ratings on both the iOS and Android App Stores, and on Trustpilot, whilst consistently delivering Net Promoter Scores (NPS) in the high 80s.

Based in Durham, Atom is an engaged and active member of the North East Community. In 2022 Atom signed a five-year Memorandum of Understanding with Durham University to progress key research and diversity initiatives. The region has one of the highest levels of youth unemployment in the UK and Atom is passionate about addressing the critical digital skills gap and helping develop young people and other groups that are under-represented within the industry.

As of November 2021, all employees enjoy a four-day working week, after Atom became the largest company - and only bank - in Britain to introduce the policy for all employees, with no reduction in salary.

The Atom executive team are highly experienced, having built and run some of the most well-respected banks in the UK. CEO Mark Mullen has 30 years’ experience in the sector and was previously CEO at the multi- award-winning telephone and internet bank first direct. The team is supported by a strong non-exec board, chaired by Lee Rochford.