Continuing our journey to becoming a climate positive bank
Continuing our journey towards a sustainable future
From the start, Atom has been driven by a mission to change banking for good, for the better, and for everyone. And this means making a positive impact on the planet too.
We recognise that the banking sector has a crucial role to play in addressing climate change, so we are committed to being a part of the solution, not the problem. Our pledge to become climate positive by 2035, encompassing both our operational and financed emissions, is the most ambitious climate target of any UK bank.
Meeting this target requires consistent progress and commitment. From how we operate as a business to products we create, our vision for a climate positive future guides every decision we make. We believe in transparently reporting our impact on the planet and actively changing our practices for the benefit of the environment. We also challenge ourselves and others to do better.
This sustainability report covering our last financial year captures the progress we’ve made and our plans to build on the strong foundations we've already established.
A consistent strategy for achieving climate positivity
We run a low impact, direct and sustainable business model.
We’re app-only and branchless. We also operate a four-day week with an embedded hybrid working policy. Even with this strong start, we're relentlessly focused on reducing our environmental impact, especially as our business grows.
Our commitment
We have a clear plan for achieving our emission reduction targets, led by our ‘measure, reduce, substitute, invest’ strategy:

Measure
Detailed measurement of all of the carbon emissions that we are responsible for, including those that we finance through our lending.

Reduce
Identify and implement efficiency measures to reduce the total CO2e that we are responsible for emitting as a business.

Substitute
Where we cannot reduce our impact further, adopt new technologies, suppliers or policies to lower emissions.

Invest
We will invest in projects that remove carbon from the atmosphere, both through our lending and our direct involvement. These projects include natural capital projects, low/zero carbon energy projects, and innovations that help transition to net zero.
We have been consistent in applying this strategy to all our key business decisions for the last three years. As a result, we are seeing good progress towards our 2035 objective.
Measuring our impact - what do we report?
Our sustainability report is aligned to the dates of our annual report, covering the financial year, 1 April 2024 to 31 March 2025.
For the past three years, in collaboration with Alectro — an emissions insight specialist — we’ve collected and analysed data to enable us to measure our operational carbon emissions.
The methodology used for the analysis is consistent with the Partnership for Carbon Accounting Financials (PCAF) GHG Protocol Corporate Reporting and Accounting Standard - the world's most commonly used framework for measuring greenhouse gas emissions. The framework divides carbon emissions into the following ‘scopes’:
Scope 1
Emissions generated from sources Atom own or have control over.
Scope 2
Emissions created indirectly from the energy purchased by Atom.
Scope 3
Emissions resulting indirectly from wider business activity and Atom’s supply chain.
Within the standard, Scope 3 emissions are broken up further into fifteen categories relating to different activities.
Following an assessment of our business model, the below categories have been identified as relevant to Atom this year:
Category 1
Purchased goods and services
Category 3
Fuel and energy-related activities not included in scope 1 and 2
Category 5
Waste generated in operations
Category 6
Business travel
Category 7
Employee commuting
Category 9
Downstream transportation and distribution
Category 15
Investments
Category 15 (Investments) is where we measure our financed emissions and represents a significant area of focus for us.
We’re delighted to be disclosing our financed emissions data again for FY25.
Last year’s report (FY24) was the first of Atom’s sustainability reports to include financed emissions, in alignment with industry standards (Global GHG Accounting and Reporting Standard). We worked closely with a number of specialist third parties to establish some initial baselines for our financed emissions, and have refreshed this data for our FY25 report.
We currently have four on balance sheet loan portfolios that are responsible for generating emissions of fossil carbon. The emissions result from our lending to home and business owners who heat their homes, power their businesses and cool their premises using fossil carbon as the source of fuel for these activities.
Adopting the PCAF accounting standards helps us to remain transparent in our methodology and allows us to benchmark our emissions with our peers. We are aware that the methodology is under constant review and, in particular, that it is not finely tuned to UK markets, especially for small and medium-sized businesses. This is an important consideration for policy making for the bank, and we will remain close to any emerging changes to industry carbon accounting standards.
We've also trialled comparing the data from these models with actual meter readings. This helps us better understand the accuracy of our reports and the size of the challenge ahead for us to become climate positive.
The results of all these measurements, modelling activities and the trial involving meter readings are detailed below.
The results
Operational emissions
Below, you’ll find a summary of our operational emissions for FY25.
Before we dive into the findings, there are a few key considerations to make:
- We have applied the 2024 emissions factors published by our suppliers, which may lead to year on year variations in our carbon emissions figures.
- The majority of data inputs come from verifiable sources. In the few cases where this is not possible, the inputs are estimated using industry best practices.
- We use tCO2e as a metric for measurement of emissions, which stands for tonnes (t) of carbon dioxide (CO2) equivalent (e) — the standard measuring unit for greenhouse gases.
The headlines
On a scale of A+ (highest) to D (lowest), we are delighted to have once again been rated ‘A’ grade by Alectro. This reflects our continued commitment to measuring and reducing our operational carbon emissions.
In FY25, our total operational emissions impact was 515.10 tCO2e. This is a reduction from 658.44 tCO2e in FY24 and equates to a value of 0.95 tCO2e per employee (based on 542 average full-time employees in 2024/25), down from 1.31 tCO2e per employee in FY24 — demonstrating consistent progress against our operational emissions reduction targets.
We continue to achieve a year-on-year decrease in our operational emissions.
The breakdown of these emissions across the major activity areas of the bank is as follows:
Major individual areas of emissions were:

Employee commute
39.2%
Cloud computing
19.5%

Business travel
13.5%

Working from home
9.8%

Other factors
18.0%
Our results in detail
Let’s break down the results of our report a bit further and look at some of the categories in more detail.
Transport
271.5 tCO₂e
(53% of the total)
Emissions relating to employee commute and other business-related travel continue to represent the greatest proportion of Atom’s operational carbon emissions.
However, despite an increase in headcount over the last financial year, overall transport related emissions remained relatively consistent at 274.02tCO2e in FY24 vs. 271.5tCO2e in FY25. Similarly, the average carbon intensity of each km of our team’s commute remained broadly consistent from year to year at 0.125kgCO2e/km (versus 0.126kgCO2e/km in FY24).
We have continued to encourage our employees to use lower-carbon transport. For example, in 2023, we launched a salary sacrifice scheme for electric vehicles , which 37 employees have used so far. When we move to our new city-center office in Newcastle this autumn, we expect even more employees to commute by public transport, like bus, train and metro.
The team’s commute patterns are broken down by mode of transport in the chart below:
Facilities
74.9 tCO₂e
(14% of the total)
As a result of our strong hybrid working culture, the largest impact from the facilities category was the 50.4tCO2e generated by our employees working from home.
In relation to our own office spaces, heating and transmission and distribution were the key sources of emissions. Given the small footprint of our London office, our office-use emissions in FY25 were primarily driven by activities in our head office at The Rivergreen Centre in Durham . Here, we use a biomass boiler to heat the building, which is supplemented by an LPG backup system. The Rivergreen Centre was built in 2005 and is a highly innovative office space, which has received a BREEAM rating of “Excellent”. On top of this, we also use 100% renewable tariffs in our offices, ensuring that our Scope 2 emissions remain at zero.
Looking ahead to FY26, we have announced the relocation of our head office to a new office in Newcastle . We are focused on ensuring this space is as environmentally-friendly as possible. Read on to learn more about our plans for this later in the report.
The Rivergreen Centre - Durham
Old Street - London
The Pattern Shop - Newcastle-upon-Tyne
Operations
168.6 tCO₂e
(33% of the total)
Our emissions from operations saw a significant reduction vs FY24, decreasing from 295.18tCO2e to 168.6tCO2e.
This was driven by reductions in emissions from both purchased goods and cloud computing.

Purchased goods
This year saw a decrease in emissions from purchased goods as a result of reduced purchasing and a move to low and zero carbon purchasing decisions wherever possible. Our emissions from purchased goods decreased by 85.74tCO2e year on year, and we are continuing to work closely with our procurement team to align more of our supply chain to sustainable providers.
Cloud computing
We continue to use Google’s cloud infrastructure for its cloud computing needs. Google shares Atom’s commitment to sustainability and has set a bold target of achieving net-zero emissions across its entire value chain by 2030. In FY25, Atom’s emissions relating to cloud computing decreased by 43.67tCO2e, due to improved sustainability metrics from the Google Cloud Platform.
Our supply chain
We continue to work closely with our suppliers to support them on their own emission reduction journeys.
Our pathway to a climate positive future: Addressing emissions and investing in nature
We have now assessed our operational carbon emissions for the past four years, giving us a robust understanding of our Scope 1, 2, and 3 emissions (excluding financed emissions, detailed in the next section).
We are consistently driving down our operational emissions per full-time employee each year. We do this through ongoing improvements and by adopting new technologies and suppliers as we work toward a net-zero future.
We acknowledge that eliminating our reliance on fossil fuels in areas like travel and purchased goods remains a challenge. Our strategy continues to be to prioritise the measurement, reduction and substitution of our current emissions ahead of investing in projects that reverse our environmental impact. We believe it's crucial to first mitigate our existing emissions before we invest in these projects.
Recognising that impact, last year we invested in 25 acres of newly planted broadleaf woodland in Northumberland. This woodland, situated on the site of a former open-cast coalmine, is projected to sequester nearly 7,000 tonnes of CO2e as it matures, in line with the first 10 years of Atom’s operational emissions.
The woodland remains on our balance sheet and is directly funded and managed by us, ensuring we maintain full responsibility for its positive outcomes. We are not outsourcing our commitment to becoming a climate positive bank.
Watch the video below to learn more about our woodland, why we made the investment and what it means for our strategy going forward.
Watch the video here: Atom bank Buys Northumberland Woodland
Expanding our natural capital investments
As it can take time for trees to begin sequestering carbon after planting, we’re actively exploring opportunities to develop new woodlands to increase our direct impact and help us build momentum towards our 2035 goal.
Beyond direct land acquisition, we are also innovating within our SME commercial mortgage activity. We are actively assessing opportunities to lend to natural capital projects, including those targeting the sequestration of carbon, and we are already lending to support biodiversity net gain projects.
By introducing these practices into our lending, we can fund projects that help with both climate action and nature recovery. This again reinforces our 2035 commitment, as well as supporting momentum towards the development of future homes and commercial properties without ignoring the wider environmental impact.
Financed emissions
Context
Like other financial institutions, the emissions produced by our lending activities far exceed those produced by our own operations. This is inevitable for a bank like Atom. Our business model relies on supplying finance to tens of thousands of households and small businesses. Until the wider economy is decarbonised, these firms and households will continue to use fossil fuels to heat their premises and power their livelihoods.
"Some banks might ignore the challenge of reducing emissions from their lending, but we see it as a key part of our goal to decarbonise. We believe all forward-thinking banks have a responsibility to address this."
Even though parts of the economy and some customers may be slow to adopt low-carbon solutions, lenders like Atom can still do a lot. We can raise awareness, offer more options to customers and change our policies, pricing, and products to promote the shift to a zero-carbon economy.
Since 2019, Atom has had a "Climate Change Sector" list that prohibits lending to high-risk environmental sectors. This list, which includes industries like oil, gas, mining, and primary plastics, is updated twice a year. The review focuses on energy efficiency, greenhouse gas emissions and waste management within each sector.
Data limitations
So where do we get started in tackling this problem? Step 1 of our strategy is always to ‘Measure’ — to identify and quantify the emissions we are responsible for. But when it comes to financed emissions, data quality and availability continues to pose a significant challenge.
Across many sectors, it is broadly accepted that there are significant limitations impacting financed emissions calculations. One of the most prominent is the lack of reported carbon emissions and availability of actual energy usage data. Recognising these limitations, the PCAF uses a data quality scoring system to show that carbon reporting still relies on estimates. This helps everyone understand the journey ahead to get better data.
These data quality scores range from 1 (most accurate) to 5 (least accurate). For us, the most important measures of financed emissions stem from the emissions associated with power, heating and cooling associated with the buildings that are secured against our residential and commercial mortgage books, and a fuller understanding of the emissions from all activities undertaken by the SMEs that are funded through our partnership with Funding Circle.
Metered data on real energy use is required to achieve data quality scores of 1 or 2. To date, these measurements have not been routinely available in the UK and, generally, Energy Performance Certificates (EPCs) are used as a proxy for estimating energy use. This has been a significant limitation to the overall data accuracy that we, and other banks, can operate at.
We've done a significant amount of work over the last year to improve our options and the quality of our data. This will help us better measure the size of the challenge we face and share accurate information about our lending emissions with customers, regulators and other stakeholders.
We have recently published the results of a collaborative trial with Experian . It revealed that we — and other UK banks — are likely over-reporting emissions from residential mortgage lending by as much as 50%. This study, undertaken with our partners at Durham University’s School of Mathematical Sciences and supporting findings from University College London’s (UCL) Energy Institute, found minimal variations in actual carbon emissions between properties of very different EPC ratings, suggesting a significant issue with the current EPC assessment process.
EPC ratings were not designed to be the basis for calculating carbon emissions but have become common currency for estimating financed emissions and for designing and selling what are sometimes called “green mortgages”. Our analysis suggests that there needs to be an industry-wide reappraisal of the approach to both reporting and to claims that a “good” EPC necessarily equates to lower carbon emissions.
By using actual meter readings instead of EPC estimates, we found a huge 50% reduction in emissions from 1,100 properties. While rethinking how we use EPCs might be inconvenient, this difference is too big to ignore. It suggests that the path to net zero for UK residential properties could be significantly less costly if we focus on the energy sources used to heat, cool and power homes.
Consequently Atom, alongside Experian and industry group Bankers for Net Zero (B4NZ), is urging the energy industry, other banks, the government and the Bank of England to share and start using actual emissions data to gain a clearer understanding of the true cost of the transition to net zero. We are calling for accelerated EPC reforms, including a shift from estimated to actual energy performance data, and a greater focus on providing low-carbon power and heat to all.
FY25 reporting
For the second year running, we are proud to disclose the financed emissions from all assets on our balance sheet. This includes our unsecured loans, which come from our partner Funding Circle, and our buy-to-let mortgages, which we offer in partnership with Landbay. We hope our transparency will encourage others to do the same and help them benchmark their own financed emissions.
To ensure our calculations are as accurate as possible, we’ve worked with multiple partners who specialise in calculating financed emissions.
For FY25, we have still mainly used EPCs to gauge energy use. However, we are actively exploring options for more accurate measurements for next year. The market doesn't currently offer our preferred option of routine reporting using either permissioned or anonymised meter data.
We are committed to working with other innovators and new companies that can solve this challenge for us and other lenders. This problem won't be solved by any one firm working alone. We are dedicated to collaborating with both the banking and property sectors to increase understanding, transparency and action on data quality and emissions reduction.
Data quality for residential and commercial mortgages
We do not offer 100% finance for any mortgage. We limit our residential lending to a maximum of 95% of the property value and our commercial mortgages are typically below 75% of the property value, often much less.
We only calculate and report the emissions for the portion of the property we finance. As homeowners pay off their mortgage, they become responsible for a greater share of the property's emissions, proportional to their equity.
Additionally, for these calculations, the property value is fixed at the time the loan was originated. This is a widely accepted practice in reporting protocols and it prevents the bank from benefiting from a reduction in carbon emissions that results from rising property values.
Based on this method, Scope 1 and Scope 2 emissions from a property's energy use (those associated with power, heat, coolant etc) are attributed to Atom and other lenders. The amount of emissions attributed to a lender is determined by the ratio of the outstanding loan to the property's original value when the mortgage was issued.
Given that we are currently unable to access metered energy use information, our calculations for our residential mortgage portfolios correspond very closely to a data quality (PCAF) score of 3. This is consistent with the disclosures of other mortgage lenders and provides a foundation for improvement in future years.
For our commercial mortgages, the score is closer to 3.1. There are fewer data points available for these properties — we know less about what is happening in individual buildings because one small business is very different from another. Consequently, the data quality score is lower. There is a lot of valuable work to be done to increase the quality of information and disclosure of emissions from SME loan books and we are actively engaged in discussions on this topic, with partners such as B4NZ and the British Business Bank, and a peer group of other engaged lenders.
Data quality for unsecured business loans
For unsecured loans, emissions are attributed based on the ratio of the outstanding loan to the SME's financing needs. Due to a lack of available data for small and medium-sized businesses (SMEs), we chose an economic activity-based approach to measure the emissions from this part of our balance sheet.
This method uses sector-specific emissions factors that calculate the amount of carbon emissions per unit of revenue. While we used an approved methodology from the PCAF, this approach has known inaccuracies. Therefore, the numbers disclosed in this section should be treated with caution.
Our unsecured loan portfolio received an average PCAF data quality score of just 4.0. While this is a starting point, this level of estimation, and the uncertainty it creates for making decisions about pricing or policy, is not acceptable long-term. We will continue to investigate how to improve data quality and then take steps to reduce the carbon intensity of this type of lending.
It’s important to note that carbon emissions from unsecured loans are significantly higher per pound than those from secured loans. This is because unsecured loans finance an entire business, and the calculations include Scope 1, 2, and 3 emissions. In contrast, secured loans only account for the Scope 1 and 2 emissions directly related to a specific property.
The results are in…
Our financed emissions across our loan portfolios are shown in the table below. In line with the PCAF methodology, these are calculated for on-balance sheet loans.
| Metric | Atom Residential Mortgages | Atom Commercial Mortgages | Landbay Originated Buy to Let | Funding Circle Originated Unsecured Lending |
|---|---|---|---|---|
Metric Financed emissions (tCO2e) | Atom Residential Mortgages 33,293 (FY24: 32,213) | Atom Commercial Mortgages 39,305 (FY24: 28,936) | Landbay Originated Buy to Let 6,388 (FY24: 3,527) | Funding Circle Originated Unsecured Lending 235,381 (FY24: 185,808) |
Metric Economic emissions intensity (tCO2e/£m of lending) | Atom Residential Mortgages 11.1 (FY24: 14.2) | Atom Commercial Mortgages 50.1 (FY24: 52.2) | Landbay Originated Buy to Let 8.0 (FY24: 9.6) | Funding Circle Originated Unsecured Lending 644.3 (FY24: 537.2) |
Metric PCAF data quality score | Atom Residential Mortgages 3.0 | Atom Commercial Mortgages 3.1 | Landbay Originated Buy to Let 2.9 | Funding Circle Originated Unsecured Lending 4.0 |
We’re proud to report that we have seen a reduction in the carbon intensity of our secured lending activity, as a result of our maturing loan book and our continued commitment to sustainable lending practices. These numbers also do not yet account for the results from our meter-reading trial and so we feel confident that this is the start of a continued downward trend in our secured lending emissions figures.
From an unsecured business lending perspective, we are working with Funding Circle to understand the increase in carbon intensity in our loan book. We understand that an updated PCAF methodology was used for the emissions factors meaning results are not comparable with our FY24 report. As recommended by PCAF, Funding Circle used regional (sector average) emission factors, instead of the country-level ones used previously, with the former being generally higher. Had Funding Circle taken the same approach as prior year, the financed emissions relating to the loans generated by Funding Circle would have seen a reduction. This emphasises the need for data that is accurate and comparable from year to year and we will continue to take an active role in industry conversations around this.
What's next?
We’re making good progress but there is still a lot to do to ensure we reach our target of being climate positive by 2035. So, what’s next?
A new sustainable home
We are excited about our upcoming relocation to a new, state-of-the-art office in Newcastle. This move is not just about a new physical space — it's a testament to our commitment to creating an even more environmentally friendly operational footprint. The new building will feature solar panels (PVs) on the roof, significantly reducing our reliance on external energy sources and contributing to a lower carbon footprint for our operations.
Continued employee engagement
We will continue to support colleagues to help reach business and individual sustainability goals through the transition to EVs (as part of our salary sacrifice EV scheme) and cash incentives that actively encourages use of public transport as part of our office relocation.
Rethinking EPC reliability
As a forward-thinking institution, we continuously seek to improve the tools and data used to measure environmental impact. We’re excited about the results of our collaborative trial with Experian and will be looking at how we can use more accurate data within our reporting.
Supporting customers to improve their energy efficiency
We continue to invest in supporting our customers on their own emissions reductions journeys — for example, through our Retrofit Explorer tool. The tool, which is available on our website, helps homeowners understand and improve their home's energy efficiency by providing actionable insights and estimated costs for lowering a property’s carbon impact and reducing energy bills.
Investing in natural capital
Following our purchase of Poppy’s Wood, we’re actively exploring further opportunities to invest in carbon sequestration through the development of new woodlands. We’re also looking to use our existing lending capabilities to support customers seeking to create biodiversity net gain (BNG) credits or carbon credits, channelling capital towards projects that contribute positively to both climate action and nature recovery.
Encouraging “Better Buildings”
To further incentivise and support our commercial customers in improving the environmental performance of their properties, we have introduced the ‘Better Buildings’ commercial mortgage discount. This initiative directly supports improvements to the efficiency standards of commercial property stock across the UK.
Our unwavering commitment to a sustainable future
“Our commitment to a sustainable future is not merely a compliance exercise — it is fundamental to who we are. From our internal operations to our innovative product offerings and our advocacy for industry-wide data reform, we are committed to leading the charge. We will continue to be collaborative and transparent in our approach, working alongside our customers, partners, and policymakers to build a more sustainable and prosperous world for generations to come.”
Edward Twiddy, Director of ESG